Privacy Policy

It is important that you read this Privacy Policy carefully.  You must not proceed to use our websites if you do not accept this Privacy Policy or our Terms of Use.  If at any stage, you wish to amend or request any information that is held you, under the new GDPR regulations, you have the right to request your information.
If you visit or leave comments on blog.newfriends2go.com, you can also request your additional information from that site.
We are committed to protecting your personal data when you use our sites and we want you to be confident that your personal information is safe and secure with us.
We may collect personal information about you when you use our services.  We may also collect information about the way in which you use our site.
The ways in which we may use your personal information include:
  • Authorises you to access and use the Services;
  • Improving aspects of our Services;
  • research (such as assessing and analysing market trends and customer demographics); and
  • communicating liaising with you about our Services.
Under certain circumstances we may share some personal information with regulatory or governmental bodies.  To make enquiries or exercise any of your rights as set out in this Privacy Policy, please contact our Support Team at support@newfriends2go.com
1.  Who are NewFriends2go?
NewFriends2go takes your privacy extremely seriously.
For the purposes of this Privacy Policy, references to “we, “us” or “our” referes to NewFriends2go.
NewFriends2go is the data controller in relation to the processing of the personal data that you provide to us when you use our Services.  Our ICO reference number is, ZA316003, and our address is, Newfriends2go, Initial Business Centre, Building 7, Wilson Business Park, Monsall Road, Manchester, M40 8WN.  If you have any queries relating to our use of your personal information, or any other related data protection questions, please contact our Support Team at support@newfriends2go.com or write to us Newfriends2go, Initial Business Centre, Building 7, Wilson Business Park, Monsall Road, Manchester, M40 8WN.
This Privacy Policy explains how we will use your personal data and the steps we take to ensure your personal information is kept secure and confidential. It should be read together with our Terms of Use.
2.  How do we collect personal information?
We may attain personal data from you through our websites, mobile applications or other similar devices.
This information will be used to personalise, or improve your experience when using our Sites.  You must continue to read NewFriends2go’s own Privacy Policy for further information about the ways in which we  use your personal information
3.  What personal information do we collect?
We may collect and process the following data about you:
  • Information that you provide by filling in forms on NewFriends2go.com
  • When completing your profile or when commenting in forums, groups, and messages
  • Information that you provide at the time of registering, subscribing to our service or requesting further services. This information may include your name, email address, age, postcode, bank information, interests, photographs, voice recordings or videos, and any other information that you choose to provide on the website. We may also ask you for information when you report a problem with our site. Information you provide when entering any competition, discount offer or prize draw.
  • Information that you provide at the time of registering, subscribing to our service or requesting further services. This information may include your name, email address, age, postcode, bank information, interests, photographs, voice recordings or videos, and any other information that you choose to provide on the website. We may also ask you for information when you report a problem with our site. Information you provide when entering any competition, discount offer or prize draw.
  • If you contact us, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy 
  • We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
  • We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update
  • We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: https://www.linkedin.com/legal/privacy-policy.
4.  IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our sites and to deliver a better and more personalised service. They enable us:
  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.  Further information about our cookies can be found in our Cookie Policy
5.  Where We Store Your Personal Data?
All information you provide to us are stored on our secure servers in the US. Any payment transactions will be encrypted. Where your password enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will take all precautions to ensure that your information is archived securely. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
6.  How do we use your personal information?
We use information held about you in the following ways:
  • To ensure that content from our sites is presented in the most effective manner for you and for your computer.
  • To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
We do not pass your details on to third parties for marketing purposes.
7.  Why do we process your personal data
We will only collect and use your personal data in accordance with data protection laws.  Our grounds for processing your personal information are as follows:
Consent – Where necessary we will only collect and process your personal information if you have given your consent for us to do so, for example, we will only send you certain marketing emails and process any sensitive information about you if we have your consent.
Legitimate Interests –We may use and process some of your personal information where we have sensible and legitimate business grounds for doing so.  Under European privacy laws there is a concept of “legitimate interests” as a justification for processing your personal information.  Our legitimate interests for processing your personal information are:
  • of us being able to provide the Services to you;
  • to communicate with you about the Services. We need to keep you informed about your use of the Services for example sending you a confirmation email of your change of contact details. This won’t include marketing communications unless you have given us your consent to receive these; and
  • to improve our Services. We may use your personal information to: personalise aspects of our service; for market research. We constantly aim to improve our Services to you and using your personal information in this way helps us to do this.
You have a right to object to our use of your personal data for these legitimate interests.  Unless very exceptional circumstances apply, If you raise an objection we will stop processing your personal information, in which case we will let you know why we are continuing to process your personal information.  Please contact our Support Team at support@newfriends2go.com if you wish to exercise this right.
8.  Disclosure of your information
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
9.  Access to information
The Data Protection Act gives you the right to access information held about you and to request that information about you is modified or deleted.  Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. If you wish to access ay information we hold on you, email support@newfriends2go.com.
10. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.
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