Frequently Asked Questions

Verification emails are sent out immediately upon registration, if you don’t receive your email, please check your filters in case you may have set rules that send unknown senders messages to your junk/spam folder.

Re-request another verification email by going to support@newfriends2go.com

You may have had a typo or spelling mistake when you registered. Please take a moment and register again with your correct email again.

If you have re-requested the Verification email and it is still not in your Inbox, once again, check your junk/spam email folder.

If all these fail, wait for a trusted loved one to help you with the set-up.

Your first step is to register and create a free profile.  Please make sure that you complete your self-summary, hobbies and interests etc…  You also need to include your location and what kind of friends are you searching for, to accompany you on specific activities etc…  Once completed, you will be able to search for other women in your area who match your interests.   In order to contact any member, you need to purchase a subscription.

These are busy times and with our hectic lifestyle, it can be very difficult to meet new friends. NewFriends2go is an online website that can help you to find other like-minded local ladies who are looking to find new female friends.

The site is designed for women from the age of 18.  You could be someone who has just moved to a new area, a person who has just gone through a breakdown of a long-term relationship.  The site will help women to share their hobbies with, which may include, shopping, going to the theatre, going for coffee, salsa dancing, walking or just sitting-in and chatting, the list is limitless.

It is free to register with NewFriends2go, it will take you approximately 10 minutes to set up your profile.  To create your profile you need to answer a few questions about yourself and your interests.  You will also have the option to choose which information you wish to make public.

Upgraded members can send and receive messages from other members.  We offer 3 subscriptions, a one month subscription a three-month subscription and a 6-month subscription.  Having a subscription gives you extra features and gives you a higher chance of meeting that potential best friend.

We have members on the site from many countries all over the world. You will find that some areas have more activity than others.  It will take you a few minutes to create a profile and check the area you live in.  If we don’t have a match for you today, keep your profile open and check back later. Your new best friend might sign up tomorrow and send you a message.

We never ask questions about sexual orientation in any place on our website. Any woman over 18 in the world, who wants to join the site for female friendship, (non-sexual purposes) is invited to be a member.

If you do fall into the Lesbian or Transgender category, we strongly advise you to be open about this either in your profile or in the first few messages to other members. Being up-front and honest is the best first step in any friendship and not telling other NewFriends2go members about this could result in a negative experience as well as complaints. It’s imperative that you are honest in your communication and intent and you will find that true friend you are looking for.

It is important to note, that any member who is being sexual in any way, should be reported, immediately and anonymously and we will investigate and remove them if applicable.

You can easily cancel your subscription by logging in and then going to the Subscription drop-down menu at the top of the page.  Scroll down the tab and click on Subscription Cancel and you will be taken to a new page where you can choose to either cancel or keep your subscription. It’s as easy as that.

If you actually wish to fully delete your account its permanent.  You can delete your account by going to your profile, scroll down under your photo and then click on the settings tab where you will see the option to delete your account.

Please Note – We will NOT delete your account if you request this by email. Why? Because there is no way that we can verify it is you and not someone else pretending to be you and many other security reasons. Please take a few moments to log in and do so yourself.

If you actually wish to fully delete your account its permanent.  You can delete your account by going to your profile, scroll down under your photo and then click on the settings tab where you will see the option to delete your account.

Please Note – We will NOT delete your account if you request this by email. Why? Because there is no way that we can verify it is you and not someone else pretending to be you and many other security reasons. Please take a few moments to log in and do so yourself.

It is practically impossible to check who the person is who is filling out the registration on our website.  We make it very clear from the outset that the site is for women only. Unfortunately, this will not stop all men. We take men posing as women on the site very seriously. If someone tells you they are a man or you suspect someone is, report them anonymously and we will investigate and remove them if applicable.

You should never assume that who you are talking to is who they say they are. You are urged to use our free messaging service on the site and not give your personal contact details including your Facebook, phone number or email address etc.… until you are comfortable. If you decide to meet someone in person, we strongly recommend that you meet in a public area and always let a friend or a family member know where you are going to be.

Listen to your female intuition and report anonymously anyone who makes you feel uncomfortable. We will always investigate and remove them if applicable.

You are also able to cancel friendship with any member who you don’t want to communicate with you at any time via their profile.

You are able to cancel friendship for any user you do not like or get along with at any time and for any reason by clicking on the “cancel friendship” button on their profile. This is the best way to deal with users you may not get along with.

If you suspect any user is not genuine, a man, selling things, spreading hate or continuously harassing you on the site in anyway – please report them via the abuse button on their profile. We take all reports seriously and will investigate.

Your profile is only visible to other logged in members on NewFriends2go and is filled out with your interests like music, books and the city you live in, but will not include personal contact information like real name, address or phone number. You only share what you are comfortable with. “Do not wish to answer” is always an option. You are encouraged to use the free messaging service and chat on the website and not give your Facebook, phone number or other personal contact information until you are comfortable.